Appendixes

Relevant Companies and Organizations

APM

The Association of Project Managers (APM) was formed in the UK in 1972 and is an associate of the IPMA. The APM has over 13,500 members in the UK and abroad. The aims of APM are to develop and promote project management across all sectors of industry and beyond. The APM publishes a body of knowledge which details 42 knowledge areas to manage any successful project. The 4th Edition of APMs PMBOK was released in 2000 and is available from the APM website.

http://www.apm.org.uk

BCS

The British Computer Society (BCS) was founded in 1957 to provide service and support to the IT community, including IT practitioners and employers of IT practitioners. The Society also acts to generate public awareness and appreciation of the associated social and economic benefits in IT.

http://www.bcs.org/bcs

BSI Group

Founded in 1901, the BSI Group is a business services provider to organizations worldwide. The group provides independent certification of management systems and products, product testing services, the development of private, national and international standards, management systems training and information on standards and international trade. The Group is divided into three divisions: BSI British Standards, BSI Management Systems and BSI Product Services.

http://www.bsonline.bsi-global.com/server/index.jsp

BSI British Standards

BSI British Standards is the National Standards Body of the UK and develops standards and solutions to meet the needs of business and society. They work with government, businesses and consumers to represent UK interests and facilitate the production of British, European and international standards.

http://www.bsi-global.com/News/Information/British+Standards.xalter

CCTA

A UK government agency, the Central Computer and Telecommunications Agency was part of the Office of Public Service and Science, which was responsible for ensuring that public sector organizations run efficiently and deliver projects successfully. As part of the Office of Public Service and Science the CCTA was responsible for promoting the effective use of IT in support of the delivery of objective services by the public sector. In order to meet its requirements the CCTA developed: the ITIL as a set of best practices for IT service management; Prince as a standard for IT project management; and Prince2, a generic framework for successful project management. In April 2001 the CCTA became part of the OGC.

IETF

The Internet Engineering Task Force (IETF) is a global community of network designers, operators, vendors, and researchers concerned with the evolution of Internet architecture and the smooth operation of the Internet. The IETF publishes its recommendations on requested subject areas. RFC2196 is one such subject; RFC2196 is a guide to developing computer security policies and procedures for sites that have systems on the Internet. The purpose of the article is to provide practical guidance to security of information and services. The subjects covered include policy content and formation, a broad range of technical system and network security topics, and security incident response.

http://www.ietf.org/overview.html http://www.ietf.org/rfc/rfc2196.txt

IPMA

The International Project Management Association (IPMA) is an international network of national project management societies. The IPMA was first established in 1965 as a discussion group for managers of international projects. It aims to contribute the knowledge and experience in attaining the best of the expected results out of projects.

The IPMA currently comprises over thirty National Associations with roughly 35,000 members. The IPMA is governed by a Council of Delegates which comprises one representative from each of its Member (National) Associations. They meet once or twice a year and act as a general assembly and steering committee for IPMA.

The official journal of the IPMA is the International Journal of Project Management. Members of IPMA receive the International Journal of Project Management by the IPMA organization eight times a year.

http://www.ipma.ch/

ISACA

ISACA was first formed in 1967 in order to standardize information and guidance on the field of auditing controls in IT systems. In 1969, the group formalized, incorporating as the EDP Auditors Association. In 1976 the association formed an education foundation to undertake large scale research efforts to expand the knowledge and value of the IT governance and control field.

http://www.isaca.org/

ISEB

The Information Systems Examinations Board (ISEB) is a part of the British Computer Society. It promotes the acquisition of qualifications for IT professionals with the aim of raising industry standards, promoting career development and providing competitive edge for employers. The ISEB offers qualifications covering a broad range of IT management skills.

http://www.iseb.org.uk

ISO

The International Organization for Standardization (ISO) is a non-governmental global organization that identifies, develops, adopts and implements International Standards that are required by business, government and public.

ISO has currently over 15 000 standards for almost every sector ranging from traditional activities, such as agriculture and construction, through mechanical engineering, manufacturing and distribution, to transport, medical devices, the latest in information and communication technology developments, and standards for services.

http://www.iso.org

itSMF

The IT Service Management Forum (itSMF) is an internationally recognized and independent organization dedicated to IT Service Management. The itSMF is a major influence on, and contributor to, industry best practices and standards and is a contributor to the ITIL. itSMF was formed in the UK in 1991.

http://www.itsmf.com

ITGI

The ITGI was established in 1998 as a research think tank for IT-enabled business systems governance for the benefit of the global business community. Research is conducted on IT governance and related topics to provide learning and tools to promote effective governance over IT within the enterprise.

http://www.itgi.org/

Microsoft

Microsoft was founded in 1975 by Bill Gates and Paul Allen and is one of the largest companies in the world. Microsoft develops, manufactures, licenses and supports a wide range of software products. Its most popular products are the Microsoft Windows Operating system and the Microsoft Office suite. Microsoft's headquarters are in Redmond, WA in the north west of the USA and employs 60,000 employees world wide.

http://www.microsoft.com

Motorola

Motorola has been established for over 75 years (founded in 1928) as a manufacturer of electronic devices. Today Motorola is a global leader with its range of mobile communication and embedded electronic devices and products.

http://www.motorola.com

OGC

The Office of Government Commerce is a UK government agency which is responsible for ensuring public sector organizations run efficiently and deliver projects successfully. OGC inherited the CCTA in 2001 and hence ITIL and Prince2 became part of the OGC library.

http://www.ogc.gov.uk/

PMI

The Project Management Institute was established in 1969 in the USA and was founded by five volunteers. PMI is the publisher of the annual publication, PMBOK - Project Management Body of Knowledge. PMI offers two levels of certification:

A Certified Associate in Project Management (CAPM) has demonstrated a common base of knowledge and terms in the field of project management. It requires either 1500 hours of work on a project team or 23 contact hours of formal education in project management
A Project Management Professional (PMP) has met specific education and experience requirements, has agreed to adhere to a code of professional conduct, and has passed an examination designed to objectively assess and measure project management knowledge. In addition, a PMP must satisfy continuing certification requirements or lose the certification

There are currently over 110,000 Project Management Professionals (PMPs) in 120 countries.

http://www.pmi.org

SEI

The Software Engineering Institute was established to advance the state of software engineering practices in the USA and to serve as a resource for software engineering and technology. Practices promoted by the SEI include the Capability Maturity Model Integration (CMMI), a process improvement approach.

http://www.sei.cmu.edu/

Glossary of Terms

AD	Agile Database Techniques, see Agile Software
AD	Application Model, see MSF
AM	Adaptive Modelling, see Agile Software
APM	The Association of Project Managers, see Relevant Companies
ASD	Adaptive Software Development, see Agile Software
BCS	The British Computer Society, see Relevant Companies
BSI	The British Standards Institute, see BS 15000 and Relevant Companies
CAPM	Certified Associate in Project Management, see Relevant Companies
CCTA	The Central Computer and Telecommunications Agency, see ITIL and Relevant Companies
CCM	The Capability Maturity Model, see CMM
CMMI	Capability Maturity Model Integration, see CMM
COBIT	Control Objects for Information Technology, see COBIT
DPMO	Defects per million output, see Six Sigma
DSDM	Dynamic Systems Development Method, see Agile Software
FDD	Feature Driven Development, see Agile Software
ID	Infrastructure Deployment, see MSF
IETF	The Internet Engineering Task Force, see Relevant Companies
IPMA	The International Project Management Association, see Relevant Companies
ISACA	The Information Systems Audit and Control Association, see Relevant Companies
ISEB	The Information Systems Examination Board, see Relevant Companies
itSMF	The it Service Management Forum, see Relevant Companies
ISO	The International Organization for Standardization, see Relevant Companies
ITGI	The Information Technology Governance Institute, see Relevant Companies
ITIL	The Information Technology Infrastructure library, see ITIL
MOF	Microsoft Operations Framework, see MOF
MSF	Microsoft Solutions Framework, see MSF
OGC	The Office of Government Commerce, see Relevant Companies
PMI	Project Management Institute, see Relevant Companies
PMP	Project Management Professional, see Relevant Companies
PRINCE	PRoject IN Controlled Environments, see PRINCE2
SEI	The Software Engineering Institute, see Relevant Companies
SMF	Service Management Function, see MOF
TDD	Test-Driven Design, see Agile Software
XP	eXtreme Programming, see Agile Software